Shipping Policy

Thank you for choosing Dura Print Solution. Here are the terms and conditions that constitute our Shipping Policy.

1. Turnaround & Processing Time

  • All standard DTF orders are processed within [e.g., 1–3 business days].
  • Rush processing options are available at checkout for an additional fee.
  • Orders are not processed, printed, or shipped on weekends or holidays.
  • If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

  • Standard Shipping: 3–5 business days for orders $XX, or free for orders over XX
  • Expedited Shipping: e.g., 1–2 business days for orders $XX

Delivery delays can occasionally occur due to carrier issues, weather, or peak holiday seasons.

3. Shipment Confirmation & Order Tracking

You will receive a shipment confirmation email containing your tracking number(s) once your order has shipped. The tracking number will be active within 24 hours.

4. Wrong Address Disclaimer

It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do not refund or reship items that are lost or delivered to the wrong address due to incorrect input by the customer.

5. Damaged, Lost, or Stolen Packages

Dura Print Solution is not liable for any products damaged or lost during shipping by the carrier. If you received your order damaged (e.g., box bent or wet), please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.