Frequently Asked Questions

What file formats do you accept for DTF printing?

We highly recommend PNG files with a transparent background. Files must be at least 300 DPI for the best print quality. We also accept PDF, PSD, and AI files. Please ensure your files are in CMYK color mode (RGB files will be automatically converted, which may cause slight color shifts).

Will you remove the background from my image?

No, our system is fully automated. We print exactly what you upload. If your image has a white or colored background, it will be printed. Please ensure your background is completely transparent before uploading.

What are the recommended pressing instructions for your DTF transfers?

While settings may vary slightly depending on your heat press, our standard recommendations are:

  • Temperature: 300°F - 320°F (150°C - 160°C)
  • Pressure: Medium to Firm (4-6 bar / 60-80 PSI)
  • Time: 10 - 15 seconds
  • Peel: [Hot Peel / Cold Peel – Please specify based on your film type] (If cold peel, wait until the transfer is completely cool to the touch before peeling).
  • Post-Press: Cover with Teflon or parchment paper and press again for 5 seconds to lock in the design and increase durability.

Can I wash garments with DTF transfers?

Yes! DTF transfers are highly durable. For maximum longevity, we recommend:

  • Wait 24 hours after pressing before the first wash.
  • Turn the garment inside out.
  • Machine wash cold with mild detergent (no bleach, no fabric softeners).
  • Tumble dry on low heat or hang dry.
  • Do not iron directly on the design.

Can I change or cancel my order after submission?

Because we pride ourselves on fast turnaround times, orders go into our automated printing queue almost immediately. Therefore, we cannot guarantee any cancellations or modifications once an order is placed. Please double-check your artwork, sizing, and shipping address before checking out.